Withdrawal and Privacy


The consumer shall be entitled to exercise the right to withdraw from the order within 7 ( seven) working days from the order of the products without any prior notice or penalty only if payment has not been made and the handcraft work on the chosen product has not commenced.

The consumer is entitled to exercise the right to request modification on handcrafted products before payment through the sending of a registered letter or email before and not later than 15 (fifteen) working days from the beginning of production of the chosen product.

In the event of an unjustified withdrawal, the consumer is required to pay a penalty equal to the costs incurred.

The consumer is not entitled to exercise the right of withdrawal without due notice.

The consumer’s right of withdrawal is recognised in relation to any goods purchased by him/her on the www.luxurychess-luxury.it website only if the withdrawal is accepted by Luxury Chess & Luxury.


The right of withdrawal can be exercised within the aforementioned term by sending a written communication to Luxury Chess & Luxury’s address by registered letter with return receipt.

The right of withdrawal notice may also be sent, within the aforementioned term, by telegram provided that it is confirmed by registered mail with return receipt within the following 48 hours. In case of exercising the right of withdrawal, the notification must be sent to the following address: Luxury Chess & Luxury

If the goods have been delivered, the customer must return them to Luxury Chess & Luxury within 15 (fifteen) working days from the date of delivery of the goods.

The goods must be returned to Luxury Chess & Luxury complete with every accessory, instruction manual and everything else originally delivered to the customer, as well as packaged in its original packaging. The product should be returned together with a copy of the electronic receipt of order. The costs of returning the goods to Luxury Chess & Luxury are cherged to the customer. If the returned goods are incomplete, the consumer will be required to pay a penalty or the entire product.

If the right of withdrawal is exercised by the customer in accordance with the provisions of this clause, Luxury Chess & Luxury is required to reimburse the sums paid by the customer.

In particular, Luxury Chess & Luxury will proceed to re-crediting, free of charge, the cost of the goods’ delivery inclusive of shipping charges within thirty (30) days from the date on which it became aware of the right of withdrawal forwarded by the customer. This operation is performed by the financial institution issuing the credit card used for the payment by crediting the amount to the bank account stated by the customer.

Luxury Chess & Luxury has the right to reject any returned product that is sent using methods other than those specified above, as well as products whose postage has not been fully paid by the customer, or returned products which have not complied with the procedures and times indicated for communication of exercising the right of withdrawal.


In the event of total or partial non-payment of the purchase price of the goods, pursuant to art. 1456 of the Italian Civil Code, Luxury Chess & Luxury reserves the right to declare the sales contract terminated by sending a written notice to the customer’s email address.


For any complaints or clarification, the customer must contact [email protected] The customer will be contacted for clarification within 3 (three) working days of the request.


This contract is governed by Italian law. The exclusive jurisdiction and venue for any legal action brought by the Customer under this warranty or any other legal guarantees will be the Court of Padua. In case of Luxury Chess & Luxury’s victory in any legal action, the plaintiff must reimburse Luxury Chess & Luxury any expenses incurred, including lawyers’ fees and court costs incurred by Luxury Chess & Luxury for its defence.

The rules of Italian law apply for whatever is not expressly stated in this agreement.

Whitdrawal and Privacy

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How many new openings, extensions and endgames can be created with the 8×8;14×14 quantum chessboard?